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Privacy Policy

This website and your information

This policy explains what information Three Rivers Mental Health collects when you visit this website, and how we use it. Health information you share with us as a patient is protected under our Notice of Privacy Practices, below.

We don’t sell or rent your information, and we don’t share website information with advertisers.

Effective date: coming soon.

What we collect

  • Site usageWe use Google Analytics to understand which pages people visit and how they find us. It records pages viewed, approximate location (city level), device and browser type, and the site that referred you. It uses cookies to tell visits apart. We do not use it for advertising, and we don’t use advertising or social media tracking pixels.
  • Server recordsLike most websites, our web server keeps short-lived technical records of requests, such as your IP address, browser type and the page requested. We use them only to keep the site secure and working.
  • Virtual IOP waitlistIf you join the waitlist, we collect the details the form asks for, such as your name, contact details, date of birth and insurance. They are stored in a secure system separate from this website, used only to follow up with you about the program, and treated as protected health information.
  • Email and phoneIf you email or call us, we use what you share to respond. Please don’t send detailed health information by regular email.

Other services we link to

Our patient portal, enrollment form, secure messaging and clinician referral form are separate services. Information you enter there is covered by our Notice of Privacy Practices and by those services’ own privacy terms.

Your choices

  • CookiesYou can block or delete cookies in your browser settings, or install Google’s Analytics opt-out add-on (opens in a new tab). The site works without them.
  • ChildrenThis website is meant for adults, including parents looking for care for a child. We don’t knowingly collect information online from children under 13.
  • ChangesIf we change this policy, we’ll post the new version here with a new effective date.

Questions

Questions about this policy? Call (857) 229-2852 or email info@threeriversmentalhealth.com.

Notice of Privacy Practices (HIPAA)

Our updated Notice of Privacy Practices, which explains how we use and protect your health information as your provider, is coming soon. Until it’s posted here, call (857) 229-2852 and we’ll send you a copy.